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Need license key

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Nicketti View Drop Down

Joined: 24 Mar 2011
Points: 1
Post Options Post Options   Thanks (0) Thanks(0)   Quote Nicketti Quote  Post ReplyReply Direct Link To This Post Topic: Need license key
    Posted: 30 Mar 2011 at 12:36pm
I had software installed, but my computer hard drive crashed. Had to get a new computer. I keep trying to install now on new computer, but cannot. I can't find paper with original license key, have tried using number engraved on inner circle of cd, as I seem to remember this was the same number. I guess it was not. Can you help me?
I also tried to use email support, but the form will not go thru without the version field filled in. I fill it in, but the form is not accepting what I fill in (of course) So, hopefully someone can help me here!Angry
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ArcSoft_Jason View Drop Down
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Admin Group

Joined: 28 Jan 2008
Points: 9397
Post Options Post Options   Thanks (0) Thanks(0)   Quote ArcSoft_Jason Quote  Post ReplyReply Direct Link To This Post Posted: 30 Mar 2011 at 2:16pm
Contact email customer service again, but this time select the "I have a problem with my order" option instead of the tech support option. Give your details and explain you need another copy of the email with your License Key sent.
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