Your privacy is important,
so ArcSoft has created the following Privacy
Policy to let you know what information
we collect when you visit our website, why
we collect such information and how it is
used. This Privacy Policy explains the data
collection and use practices of the ArcSoft
website at www.arcsoft.com; it does not
apply to other online or offline ArcSoft
websites, products or services of ArcSoft
including, but not limited to, www.photoisland.com,
or the Chinese, or Japanese versions of
the www.arcsoft.com website. Any software
downloaded or purchased from this website
is governed by the privacy terms set forth
in the license agreement for such product
and not this Privacy Policy. The terms "you,"
"your," "users," and
"yours" refer to the customer/purchaser
utilizing our website. The terms "ArcSoft,"
"we," "us," and "our"
refer to ArcSoft. By using this website,
you consent to the data practices prescribed
in this statement. We may periodically make
changes to this Privacy Policy that we will
include on this page. It is your responsibility
to review this Privacy Policy frequently
and remain informed about any changes to
it, so we encourage you to visit this page
often.
A. INFORMATION COLLECTED
ArcSoft collects Personal Information (as
defined below) from you and also automatically
receives and records information on its
server logs from your browser, which may
include, but is not limited to, your IP
address, cookie information and the page
you request. We consider information that
may be used to identify an individual, including,
but not limited to, a first and last name,
home or other physical address, an email
address, phone number or other contact information,
whether at work or at home, to be "Personal
Information." When a user interacts
with ArcSoft's website, ArcSoft's servers
keep an activity log unique to that end
user that collects the following non-identifiable
information: source IP address, time of
access, date of access, web page(s) visited,
language use, and type of browser used.
In general, you can visit this website without
telling us who you are and without revealing
any Personal Information about yourself.
We do not collect Personal Information about
you on this website unless you voluntarily
provide it to us.
B. MEANS OF COLLECTION
ArcSoft may automatically receive certain
aggregate data as discussed above and will
receive Personal Information about you where
you provide such information through this
website or other communications/interactions
with ArcSoft. In terms of your online purchases,
ArcSoft uses the third-party e-commerce
service provider, Element 5, to manage its
online store and the transactions related
to that service. When you enter the ArcSoft
online store, it looks like you are still
on the ArcSoft website, but in actuality
you are transferred to a secure site operated
by Element 5 who processes your order and
delivers the product to you on ArcSoft's
behalf. In the future, we may engage the
services of other third-party e-commerce
service providers, in which case we will
notify you through this Privacy Policy.
ArcSoft will have access to any information
you provide to such third-party e-commerce
service provider so that it can meet certain
business requirements as well as provide
you with promotional offers and information
regarding ArcSoft and its products. All
purchases made through the third party e-commerce
service provider are secure and are governed
by that provider's own privacy policy and
not this Privacy Policy. If you have questions
about Element 5's information practices,
please read its privacy
policy You always have the right to
choose whether or not to provide information
about yourself to ArcSoft. If you choose
not to provide such information, you can
still use this website but you may not be
able to access certain options, offers or
services.
C. INFORMATION USE
ArcSoft uses the Personal Information it
collects from you to provide you with information
regarding our products and promotions, to
support your use of our products and services,
and for any other purpose related to the
operation of this website and the programs,
products and services offered on it. Personal
Information disclosed through our product
registration process will not only be used
as set forth above but also to establish
your ownership rights in the software product
you purchase so that you can obtain all
the advantages related to that license such
as technical support from ArcSoft and information
regarding upgrades and enhancements to ArcSoft's
products. From time-to-time our website
will request information from users via
surveys or contests. Participation in these
surveys or contests is completely voluntary,
and, therefore, the user has the choice
of whether or not to disclose such information.
Information requested may include contact
information (such as name and shipping address),
and demographic information (such as zip
code, age level).
Personal Information as well as any other
information collected on this website may
be disclosed to our staff and/or agents
so that they can contact you regarding our
products, services, or promotional offers,
respond to your requests, provide certain
services to you and operate this website
and the programs offered on it. Your Personal
Information may also be shared with ArcSoft's
affiliates for technical support and affiliate
based promotions so that you can remain
informed of product upgrades, special offers
and the products and services of any ArcSoft
affiliates that relate to our software products.
You may request to not have your information
submitted to such affiliates by sending
an email to webmaster@arcsoft.com as explained
in Section E titled "Access."
ArcSoft will not sell, lease, share or otherwise
use your Personal Information except as
set forth in this Privacy Policy.
D. CERTAIN EXCEPTIONAL DISCLOSURES
ArcSoft may disclose your Personal Information
if required to do so by law or in the good
faith belief that such action is necessary
to: (1) conform to the edicts of the law
or to comply with any legal process served
on ArcSoft or this website; (2) protect
and defend the rights or property of ArcSoft;
or (3) act in urgent circumstances to protect
the personal safety of users of ArcSoft,
its websites or the public. If ArcSoft should
ever file for bankruptcy or be acquired
by a third party, merge with a third party,
sell all or part of the ArcSoft assets,
or otherwise transfer substantially all
of its relevant assets to a third party,
it may sell or share the Personal Information
and all other information you have provided
through this website to such third party.
E. ACCESS
If you are interested in confirming the
accuracy of the Personal Information ArcSoft
has collected about you, if you would like
to update your Personal Information, delete
your Personal Information or if you have
any complaint regarding ArcSoft's use of
your Personal Information, you may submit
such request through ArcSoft's customer
service available by email at webmaster@arcsoft.com
or in terms of the technical support page
provided via the website, by clicking on
"My Information" (http://www.arcsoft.com/support/)
If requested, ArcSoft will delete or change
any information you have provided to us.
You may "opt-out" of any ArcSoft
marketing relationship we have with you
either by choosing to opt-out where such
option is available or by sending an email
to webmaster@arcsoft.com.
F. Cookies
Cookies are very tiny text files that are
stored on your computer when you visit certain
web pages that record your preferences.
ArcSoft uses cookies through its third-party
e-commerce service provider to track the
purchase of ArcSoft products through the
website. ArcSoft also may use cookies to
improve this website and make it easier
for you to use. You have the ability to
accept or decline cookies. Most web browsers
automatically accept cookies, but you can
usually modify your browser setting to decline
cookies if you prefer. If you choose to
decline cookies, you may not be able to
fully experience the interactive features
of this or other websites you visit.
G. SECURITY
Being a software developer, ArcSoft understands
the importance of information security and
the techniques needed to secure information.
ArcSoft stores all of the Personal Information
it receives directly from you in a password-protected
database residing within our secure network
behind active firewall software. Any information
collected by its third party e-commerce
service provider, Element 5, is retained
on secure pages that are encrypted using
the SSL (Secure Sockets Layer) protocol.
Element 5's servers support SSL Version
3 and 168-bit Triple DES encryption, and
the RSA module and SSL sessions feature
1024-bit encryption, For processing your
credit card or other payment information,
Element 5 uses Verisign's 128 bit certificate
with SSL encryption.
H. PROTECTION OF CHILDREN
This website is not intended for or directed
to persons under the age of 13. Any person
who provides their information to ArcSoft
through any part of the ArcSoft website
represents to ArcSoft that they are 13 years
of age or older. It is our policy to endorse
the Children's Online Privacy Protection
Act of 1998 and to use our best efforts
to comply with that Act.
I. INTERNATIONAL TRANSFERS
Personal Information collected on this website
may be stored and processed in the United
States or any other country in which ArcSoft
or its affiliates, subsidiaries or agents
maintain facilities, and by using this website,
you consent to any such transfer of information
outside of your country.
J. THIRD-PARTY PRACTICES
We cannot ensure the protection of any information
that you provide to a third-party website
that links to or from the ArcSoft website
or any information collected by any third
party administering our affiliate program
or any other program, since these third-party
websites are owned and operated independent
of ArcSoft. Any information collected by
these third parties is not governed by this
Privacy Policy but by the privacy policy,
if any, of such third party. If you have
questions about a third party's information
practices, please read its privacy policy.
ArcSoft assumes no responsibility or liability
whatsoever for the practices, actions or
policies of such third parties, and is not
responsible for the content or privacy practices
of such websites.
K. LEGAL DISCLAIMER
This website operates "AS-IS"
and "AS-AVAILABLE," without liability
of any kind. We are not responsible for
events beyond our direct control.
L. CONTACT US
ArcSoft wants to make you feel comfortable.
If you have any questions, comments or complaints
related to ArcSoft's Privacy Policy, please
contact our webmaster at webmaster@arcsoft.com.
ArcSoft fully supports the protection of
your privacy and works hard to protect your
Personal Information. In the unlikely event
that your Personal Information is disclosed
inadvertently to a third party without your
consent, ArcSoft will use its best efforts
to stop the disclosure and remedy the situation
upon notice. ArcSoft shall not be liable
for any unintentional or inadvertent disclosure
of any end user information.
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