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MKV Support ? |
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seriousstas 
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Joined: 23 Oct 2009 Posts: 0 |
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 Topic: MKV Support ?Posted: 23 Oct 2009 at 6:38am |
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MKV not supported in new ArcSoft TotalMedia Theatre 3 Platinum Why? |
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ArcSoft_Jason
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Joined: 28 Jan 2008 Posts: 4570 |
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Posted: 23 Oct 2009 at 3:16pm |
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Hm. I doublechecked this today expecting to say it worked fine because it's worked for me before, but there does seem to be something to it. I'm looking into it.
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gbickle
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Joined: 10 Jun 2009 Posts: 0 |
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Posted: 23 Oct 2009 at 4:45pm |
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Yeh I have the same problem....
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malnic
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Joined: 07 Sep 2009 Posts: 11 |
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Posted: 24 Oct 2009 at 12:01pm |
You guys trying to play MKV from within Media Centre?
If do, its not supported!!!
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bruce73
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Joined: 25 Oct 2009 Posts: 36 |
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Posted: 25 Oct 2009 at 9:32am |
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Playing mkv's outside of MediaCenter doesn't work. Hopefully this is as resolveable issue before I buy, as this would be a dealbreaker for me.
EDIT: Decided to buy TMT3 Platinum today in spite of the question about mkv playback, hoping it will be resolved. I can add a new wrinkle though: it will play an mkv file, just not every one. I tried a small sample of half-dozen or so, and it played two of them. Looking at their respective specs I couldn't tell what or if there is some common denominator for the ones that did play. Is TMT just super-picky about how the vids are encoded? EDIT 2: FWIW, after doing some more testing, this is apparently (at least for me) not a black & white issue of whether the mkv loads and plays or an error message is displayed. Some files will load and start to play, but the decoder chokes (the file continues to play with audio in background, but with a totally mangled, frozen screen). I only bring this up as feedback, if it helps to resolve the issue. Edited by bruce73 - 26 Oct 2009 at 10:20am |
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APorter
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Joined: 20 Mar 2009 Posts: 0 |
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Posted: 27 Oct 2009 at 12:30pm |
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I'm having the same problem with black screen but audio plays okay. It's only happening with my mkv containers that have mpeg-2.
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bruce73
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Joined: 25 Oct 2009 Posts: 36 |
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Posted: 27 Oct 2009 at 3:44pm |
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Hmmm, I'll check that out. I've been using MediaINFO to try to see any common denominator among the ones that play vs. the ones that don't. At first I thought it might be how they were encoded (L3, L4, L5), but doesn't seem to be it. It amazes me that MPC Decoder (which I guess is open source & free with MPC - Home Cinema) will decode practically any .mkv, but whatever one TMT has won't -- and this is not a cheap program. Go figure.
Edited by bruce73 - 27 Oct 2009 at 3:45pm |
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ArcSoft_Jason
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Joined: 28 Jan 2008 Posts: 4570 |
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Posted: 27 Oct 2009 at 4:09pm |
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TMT is primarily a Blu-ray and DVD player. Everything else is secondary.
As I've said many times, our MKV support is very rudimentary and if you're "into" MKV, TMT would not likely meet your requirements for it given that we don't even handle some of the very basic features of MKV (multiple audio tracks, subtitles, etc) and likely won't be prioritizing improvement in this regard compared to Blu-ray and DVD issues.
That said, it should basically work in most cases with a typical default video and audio stream we can otherwise play.
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bruce73
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Joined: 25 Oct 2009 Posts: 36 |
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Posted: 27 Oct 2009 at 7:46pm |
Perhaps you should say this in your advertising. |
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ArcSoft_Jason
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Joined: 28 Jan 2008 Posts: 4570 |
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Posted: 28 Oct 2009 at 3:27pm |
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It wouldn't matter if we did just as the things we do note in our advertising get asked about and complained about even though we mention it.
Do we support MKV: yes.
Is that support comprehensive for every feature of MKV: no.
If you're building MKV files from your own discs you will be able to build one that plays in TMT3 and that was considered enough by the marketing team (though not by me) to advertise it. <shrug>
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