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MKV Support ?
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seriousstas View Drop Down
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Joined: 23 Oct 2009
Posts: 0 		  Quote seriousstas Quote  Post ReplyReply Direct Link To This Post Topic: MKV Support ?
    Posted: 23 Oct 2009 at 6:38am

Popular Internet High-Definition Video Support – MKV
TotalMedia Theatre 3 supports the Matroska Multimedia Container (MKV)


MKV  not supported in new ArcSoft TotalMedia Theatre 3 Platinum Cry

Why?
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ArcSoft_Jason View Drop Down
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Joined: 28 Jan 2008
Posts: 2778 		  Quote ArcSoft_Jason Quote  Post ReplyReply Direct Link To This Post Posted: 23 Oct 2009 at 3:16pm
Hm. I doublechecked this today expecting to say it worked fine because it's worked for me before, but there does seem to be something to it. I'm looking into it.
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gbickle View Drop Down
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Joined: 10 Jun 2009
Posts: 0 		  Quote gbickle Quote  Post ReplyReply Direct Link To This Post Posted: 23 Oct 2009 at 4:45pm
Yeh I have the same problem....
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malnic View Drop Down
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Joined: 07 Sep 2009
Posts: 12 		  Quote malnic Quote  Post ReplyReply Direct Link To This Post Posted: 24 Oct 2009 at 12:01pm
Originally posted by gbickle

Yeh I have the same problem....
 
You guys trying to play MKV from within Media Centre?
 
If do, its not supported!!! Angry
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bruce73 View Drop Down
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Joined: 25 Oct 2009
Posts: 9 		  Quote bruce73 Quote  Post ReplyReply Direct Link To This Post Posted: 25 Oct 2009 at 9:32am
Playing mkv's outside of MediaCenter doesn't work. Hopefully this is as resolveable issue before I buy, as this would be a dealbreaker for me.

EDIT: Decided to buy TMT3 Platinum today in spite of the question about mkv playback, hoping it will be resolved.  I can add a new wrinkle though: it will play an mkv file, just not every one. I tried a small sample of half-dozen or so, and it played two of them. Looking at their respective specs I couldn't tell what or if there is some common denominator for the ones that did play. Is TMT just super-picky about how the vids are encoded?

EDIT 2: FWIW, after doing some more testing, this is apparently (at least for me) not a black & white issue of whether the mkv loads and plays or an error message is displayed. Some files will load and start to play, but the decoder chokes (the file continues to play with audio in background, but with a totally mangled, frozen screen). I only bring this up as feedback, if it helps to resolve the issue.


Edited by bruce73 - 26 Oct 2009 at 10:20am
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APorter View Drop Down
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Joined: 20 Mar 2009
Posts: 0 		  Quote APorter Quote  Post ReplyReply Direct Link To This Post Posted: 27 Oct 2009 at 12:30pm
I'm having the same problem with black screen but audio plays okay.  It's only happening with my mkv containers that have mpeg-2.
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bruce73 View Drop Down
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Joined: 25 Oct 2009
Posts: 9 		  Quote bruce73 Quote  Post ReplyReply Direct Link To This Post Posted: 27 Oct 2009 at 3:44pm
Hmmm, I'll check that out. I've been using MediaINFO to try to see any common denominator among the ones that play vs. the ones that don't.  At first I thought it might be how they were encoded (L3, L4, L5), but doesn't seem to be it.  It amazes me that MPC Decoder (which I guess is open source & free with MPC - Home Cinema) will decode practically any .mkv, but whatever one TMT has won't -- and this is not a cheap program. Go figure.

Edited by bruce73 - 27 Oct 2009 at 3:45pm
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ArcSoft_Jason View Drop Down
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Joined: 28 Jan 2008
Posts: 2778 		  Quote ArcSoft_Jason Quote  Post ReplyReply Direct Link To This Post Posted: 27 Oct 2009 at 4:09pm
TMT is primarily a Blu-ray and DVD player. Everything else is secondary.
 
As I've said many times, our MKV support is very rudimentary and if you're "into" MKV, TMT would not likely meet your requirements for it given that we don't even handle some of the very basic features of MKV (multiple audio tracks, subtitles, etc) and likely won't be prioritizing improvement in this regard compared to Blu-ray and DVD issues.
 
That said, it should basically work in most cases with a typical default video and audio stream we can otherwise play.
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bruce73 View Drop Down
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Posts: 9 		  Quote bruce73 Quote  Post ReplyReply Direct Link To This Post Posted: 27 Oct 2009 at 7:46pm
Originally posted by ArcSoft_Jason

...our MKV support is very rudimentary and if you're "into" MKV, TMT would not likely meet your requirements...it should basically work in most cases with a typical default video and audio stream we can otherwise play.

Perhaps you should say this in your advertising.
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ArcSoft_Jason View Drop Down
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Joined: 28 Jan 2008
Posts: 2778 		  Quote ArcSoft_Jason Quote  Post ReplyReply Direct Link To This Post Posted: 28 Oct 2009 at 3:27pm
It wouldn't matter if we did just as the things we do note in our advertising get asked about and complained about even though we mention it.
 
Do we support MKV: yes.
Is that support comprehensive for every feature of MKV: no.
 
If you're building MKV files from your own discs you will be able to build one that plays in TMT3 and that was considered enough by the marketing team (though not by me) to advertise it. <shrug>
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