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TMT3 and Windows 7 64-bit

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actual_starbuck View Drop Down
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  Quote actual_starbuck Quote  Post ReplyReply Direct Link To This Post Topic: TMT3 and Windows 7 64-bit
    Posted: 25 Oct 2009 at 4:50pm
I've got a strange problem. I recently upgraded my OS to Windows 7 64-bit on both my Home Theater PC and my office workstation. The HTPC runs TMT3 just fine, but my workstation just won't launch it. When I click it, Win7 launches a window to confirm that I want to let the program makes changes, but after I confirm - nothing.
Tried running as administrator and with all possible compatibility settings in the "compatibility troubleshooter".
 
Help!
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ArcSoft_Jason View Drop Down
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  Quote ArcSoft_Jason Quote  Post ReplyReply Direct Link To This Post Posted: 26 Oct 2009 at 11:38am
What version of TMT? If you have an older one, it won't support Win7.
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actual_starbuck View Drop Down
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  Quote actual_starbuck Quote  Post ReplyReply Direct Link To This Post Posted: 26 Oct 2009 at 5:50pm
It's TotalMedia Theatre 3, whatever version is the  latest available for download.
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ArcSoft_Jason View Drop Down
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  Quote ArcSoft_Jason Quote  Post ReplyReply Direct Link To This Post Posted: 26 Oct 2009 at 6:34pm
Please check your full 3.x.x.x version number from the splash screen and post it.
 
I don't see that kind of message when I lauch the app on Win7.


Edited by ArcSoft_Jason - 26 Oct 2009 at 6:36pm
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actual_starbuck View Drop Down
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  Quote actual_starbuck Quote  Post ReplyReply Direct Link To This Post Posted: 26 Oct 2009 at 6:57pm
I can't launch the app, so I'm not sure how I'm supposed to get the version # from the splash screen.
 
Do you want the # from my other machine that IS able to launch it?
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actual_starbuck View Drop Down
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  Quote actual_starbuck Quote  Post ReplyReply Direct Link To This Post Posted: 26 Oct 2009 at 7:50pm
3.0.1.160
 
Also, the message I mentioned only comes up when running the program as administrator or in compatibility modes to try to get it to work.
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actual_starbuck View Drop Down
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  Quote actual_starbuck Quote  Post ReplyReply Direct Link To This Post Posted: 30 Oct 2009 at 10:59am
Any thoughts here?
 
Thanks.
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ArcSoft_Jason View Drop Down
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  Quote ArcSoft_Jason Quote  Post ReplyReply Direct Link To This Post Posted: 30 Oct 2009 at 11:14am
I'd guess your office network has some additional user account, security (AV, etc), or networking limitations that are preventing TMT from working properly. Just a guess, but I do not see any message like that on Win7 systems on our office network. Maybe talk to your IT guys about possibilities.

Edited by ArcSoft_Jason - 30 Oct 2009 at 11:15am
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smarone View Drop Down
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  Quote smarone Quote  Post ReplyReply Direct Link To This Post Posted: 31 Oct 2009 at 12:15pm
I have a similiar problem with my Win7 x64 Ultimate machine.  I cannot get TMT3 to launch without running it as an admistrator.  I rebuilt the machine a couple times, same issue, and I'm seeing this with other 32-bit programs. 
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RobertBl View Drop Down
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  Quote RobertBl Quote  Post ReplyReply Direct Link To This Post Posted: 03 Nov 2009 at 11:11am
Same problem here, I was using Vista 64 bit, no problem, upgraded to 7 64 bit, program no longer launches from the start menu or media center... Even running as administrator doesn't help. Click on it and nothing....
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