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TMT3 and Windows 7 64-bit |
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actual_starbuck 
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Joined: 24 Oct 2009 Posts: 0 |
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 Topic: TMT3 and Windows 7 64-bitPosted: 25 Oct 2009 at 4:50pm |
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I've got a strange problem. I recently upgraded my OS to Windows 7 64-bit on both my Home Theater PC and my office workstation. The HTPC runs TMT3 just fine, but my workstation just won't launch it. When I click it, Win7 launches a window to confirm that I want to let the program makes changes, but after I confirm - nothing.
Tried running as administrator and with all possible compatibility settings in the "compatibility troubleshooter".
Help!
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ArcSoft_Jason
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Joined: 28 Jan 2008 Posts: 4569 |
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Posted: 26 Oct 2009 at 11:38am |
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What version of TMT? If you have an older one, it won't support Win7.
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actual_starbuck
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Joined: 24 Oct 2009 Posts: 0 |
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Posted: 26 Oct 2009 at 5:50pm |
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It's TotalMedia Theatre 3, whatever version is the latest available for download.
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ArcSoft_Jason
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Joined: 28 Jan 2008 Posts: 4569 |
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Posted: 26 Oct 2009 at 6:34pm |
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Please check your full 3.x.x.x version number from the splash screen and post it.
I don't see that kind of message when I lauch the app on Win7. Edited by ArcSoft_Jason - 26 Oct 2009 at 6:36pm |
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actual_starbuck
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Joined: 24 Oct 2009 Posts: 0 |
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Posted: 26 Oct 2009 at 6:57pm |
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I can't launch the app, so I'm not sure how I'm supposed to get the version # from the splash screen.
Do you want the # from my other machine that IS able to launch it?
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actual_starbuck
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Joined: 24 Oct 2009 Posts: 0 |
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Posted: 26 Oct 2009 at 7:50pm |
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3.0.1.160
Also, the message I mentioned only comes up when running the program as administrator or in compatibility modes to try to get it to work.
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actual_starbuck
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Joined: 24 Oct 2009 Posts: 0 |
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Posted: 30 Oct 2009 at 10:59am |
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Any thoughts here?
Thanks.
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ArcSoft_Jason
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Posted: 30 Oct 2009 at 11:14am |
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I'd guess your office network has some additional user account, security (AV, etc), or networking limitations that are preventing TMT from working properly. Just a guess, but I do not see any message like that on Win7 systems on our office network. Maybe talk to your IT guys about possibilities.
Edited by ArcSoft_Jason - 30 Oct 2009 at 11:15am |
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smarone
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Joined: 09 Oct 2009 Posts: 0 |
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Posted: 31 Oct 2009 at 12:15pm |
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I have a similiar problem with my Win7 x64 Ultimate machine. I cannot get TMT3 to launch without running it as an admistrator. I rebuilt the machine a couple times, same issue, and I'm seeing this with other 32-bit programs.
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RobertBl
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Joined: 10 Apr 2009 Posts: 0 |
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Posted: 03 Nov 2009 at 11:11am |
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Same problem here, I was using Vista 64 bit, no problem, upgraded to 7 64 bit, program no longer launches from the start menu or media center... Even running as administrator doesn't help. Click on it and nothing....
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