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EhTray.exe APPCRASH when exiting TMT3 7MC with MM3 |
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el-ricardo 
Newbie 
Joined: 31 Jan 2009 Posts: 16 |
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 Topic: EhTray.exe APPCRASH when exiting TMT3 7MC with MM3Posted: 05 Nov 2009 at 1:07am |
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I can confirm that the updated hookloader64.dll from support indeed resolves this issue.
Thanks all. |
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SimonP
Newbie
Joined: 07 Jan 2009 Posts: 0 |
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Posted: 13 Nov 2009 at 10:13pm |
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I have the same problem. I have tried (in firefox and IE) to fill in a support e-mail. When I click the submit button the page just refreshes back to a blank e-mail form. If I check my "questions" there are non listed. Did my e-mails go through? pilfoldATmwebDOTcoDOTza.
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ArcSoft_Jason
Admin Group 
Joined: 28 Jan 2008 Posts: 4570 |
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Posted: 16 Nov 2009 at 11:45am |
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If your Support: Product Knowledge Base: My Account: Questions list shows no questions, it's safe to assume it was not successfully submitted.
I'm not aware of any recent problems with it, and given the number of submissions we recieve on a daily basis from the Web form, it would appear that if you're having an issue it's something related to your environment.
If it persists, phone support might be an option, or maybe trying a different computer or adjusting your security settings or something on that PC to see if it matters.
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algi
Newbie
Joined: 07 Nov 2008 Posts: 0 |
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Posted: 21 Dec 2009 at 8:39pm |
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Got the same problem yesterday with a fresh install of Windows 7 Home Premium 64bit and TMT3 v160.
The patched hookloader64.dll is from September. Any plan to include it in the next update? |
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ArcSoft_Jason
Admin Group
Joined: 28 Jan 2008 Posts: 4570 |
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Posted: 22 Dec 2009 at 10:43am |
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It will be in the next update.
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