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WINDOWS 7, WEBCAM COMPANION, SONY VAIO

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rhapsodyofbliss View Drop Down
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Joined: 28 May 2010
Posts: 6 		Post Options Post Options   Quote rhapsodyofbliss Quote  Post ReplyReply Direct Link To This Post Topic: WINDOWS 7, WEBCAM COMPANION, SONY VAIO
    Posted: 23 Jun 2010 at 5:25am
Jason,
Do you think restoring my system will revive the webcam connection? (Meaning reversing my windows 7 upgrade, and going back to vista)
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ArcSoft_Jason View Drop Down
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Joined: 28 Jan 2008
Posts: 8599 		Post Options Post Options   Quote ArcSoft_Jason Quote  Post ReplyReply Direct Link To This Post Posted: 23 Jun 2010 at 12:25pm
In theory, when properly implimented, system restore turns your system back to exactly how it was at the time the restore point was created. If the camera worked then it should start working again assuming the physical camera itself isn't the problem. It would seem too coincidental to have the camera break exactly when you upgraded your OS, so my guess is it would work again.
 
If you want to remain in W7, then getting Sony to clarify the driver situation is the the path to usage and it doesn't really require the ArcSoft software at all. You could go with freeware stuff instead if you choose once the camera itself is working. But there are a lot of variables in this path. What I've generally found with laptops, even as a pretty fearless tinkerer on PCs, is don't mess with the hardware or OS--it's too specialized.
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queckenstedt View Drop Down
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Joined: 24 Jun 2010
Posts: 1 		Post Options Post Options   Quote queckenstedt Quote  Post ReplyReply Direct Link To This Post Posted: 24 Jun 2010 at 12:14pm
good day, i am sony vaio user also. i have a problem. when i clicked the default button the resolution of my webcam became dark. when i bought my laptop the resolution was good. so i thought it was in default already.
 
for those who are using the this program. can you tell me the settings of your webcam. because when i am adjusting the reolution the quality is not good. thanx...
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Joe_Bleau View Drop Down
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Joined: 01 Jul 2010
Posts: 1 		Post Options Post Options   Quote Joe_Bleau Quote  Post ReplyReply Direct Link To This Post Posted: 01 Jul 2010 at 7:11pm
Originally posted by sabba222000

i have same problem, i think Sony fill your pc with bloatware that you cannot remove, i cannot even delete wecam companion, there is no option to do so on the Vaio.

Sucks cannot use my webcam now, no one here seems to have an answer...
That's baloney. I have a VAIO F11 & I can uninstall Webcam Companion 3 from: Control Panel\All Control Panel Items\Programs and Features.

But I won't because it works fine.

If your webcam is not working also with Skype or other programs, it's a proof that Webcam Companion is not the culprit.

Go to: Device Manager > Imaging devices & find driver updates for your webcam or uninstall & reboot & also check with Sony's esupport for your specific model to see if there is an update.
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Adam_2 View Drop Down
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Joined: 02 Jul 2010
Posts: 1 		Post Options Post Options   Quote Adam_2 Quote  Post ReplyReply Direct Link To This Post Posted: 02 Jul 2010 at 11:47am
I also have a Vaio F119 and the webcam is fine and the Arcsoft uninstalls are there. My challenge with Web Companion 3 is that I cannot get the video monitoring to work with either FTP or Email.
Jason - do you know of any issues. (Win7 - Home)?
 
In addition I cannot register the software with arcsoft as the arcsoft connect button is not there :(   
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ArcSoft_Jason View Drop Down
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Joined: 28 Jan 2008
Posts: 8599 		Post Options Post Options   Quote ArcSoft_Jason Quote  Post ReplyReply Direct Link To This Post Posted: 02 Jul 2010 at 12:27pm
Dude, the email stuff is really tough. You generally cannot get the information required to make use of it from your ISP in a home user situation. And it's not exactly an enterprise app where you'd be using it in an office setting where IT can set it up.
 
The FTP stuff worked in my experience. I set it up a couple times years ago when it first was released. But I haven't looked at it since.
 
Sorry, I don't have much info. My time is dedicated to another product now.
 
For registration, go into the email support section and select the registration issue option. Fill in as much info as you can. They'll help register so you can contact tech support with your more detailed question.
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rd_flip View Drop Down
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Joined: 24 Jul 2010
Posts: 1 		Post Options Post Options   Quote rd_flip Quote  Post ReplyReply Direct Link To This Post Posted: 25 Jul 2010 at 5:11pm
i see that people with sony vaio computer were having issues wth the software(arcsoft companion 3).So if i load this to my Toshiba Laptaop with the proper requirements configuration there should not have any prolems.Thankyou,I appreciate your input.....rd_flip
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