www.arcsoft.com Homepage
Forum Home Forum Home > ArcSoft Products > TotalMedia Extreme/TotalMedia Theatre

Display List of Forum Members ArcSoft Account Home
  Active Topics Active Topics
  FAQ FAQ  Forum Search   Register Register  Login Login

MKV Support ?

 Post Reply Post Reply Page  <123>
Author
Message
  Topic Search Topic Search  Topic Options Topic Options
davinleeds View Drop Down
Senior Member
Senior Member


Joined: 05 Nov 2007
Posts: 737
  Quote davinleeds Quote  Post ReplyReply Direct Link To This Post Posted: 28 Oct 2009 at 3:55pm
I think it should be supported but not supported as the "customer" inserts variables not controllable by the player.
Back to Top
bruce73 View Drop Down
Newbie
Newbie


Joined: 25 Oct 2009
Posts: 9
  Quote bruce73 Quote  Post ReplyReply Direct Link To This Post Posted: 28 Oct 2009 at 4:27pm
Originally posted by ArcSoft_Jason

It wouldn't matter if we did just as the things we do note in our advertising get asked about and complained about even though we mention it.
 
Do we support MKV: yes.
Is that support comprehensive for every feature of MKV: no.
 
If you're building MKV files from your own discs you will be able to build one that plays in TMT3 and that was considered enough by the marketing team (though not by me) to advertise it. <shrug>

I understand what you're saying and how marketing works, i.e. if the minimum requirements are met then a "supported" claim can be made.  But when other software programs (some freeware, some not) claim mkv support and are are much more forgiving about variations in encoding, etc., one might be led to believe and/or expect a program such as this -- which is, let's face it, a pricey program -- to also have no playback issues. I did. But, having said that, the pros -- the ability to play my HD-DVDs and how well the SimHD plugin works with my ATI card -- outweigh the cons.

Having read some posts here that claim this latest version "broke" mkv playback (or, at least, crippled it a bit), is this then something that can be resolved? I'm a new owner, so I have no point of reference on this except what I'm seeing now.


Back to Top
ArcSoft_Jason View Drop Down
Admin Group
Admin Group


Joined: 28 Jan 2008
Posts: 2778
  Quote ArcSoft_Jason Quote  Post ReplyReply Direct Link To This Post Posted: 28 Oct 2009 at 5:49pm
We'll be fixing the Unsupported Format error that hits some/all(?) MKV files with build 160 promptly.
 
Don't expect subtitle and multiple audio track support to come along at the same time. If you rip your own MKVs you'll still be able to use again what worked before, and to rip MKVs from disc into a format that will play in TMT provided you set your options precisely.
Back to Top
gallo73 View Drop Down
Newbie
Newbie


Joined: 29 Oct 2009
Posts: 0
  Quote gallo73 Quote  Post ReplyReply Direct Link To This Post Posted: 29 Oct 2009 at 3:20am
problem regarding playing mkv  files, i have the same problem , tried 10 mkv movies and it  only worked  on two, if you guys are able to  make a program  like this, it shouldnt be a problem for you to fix it, so it works on all mkv files, like other players on internet that are actually free to use.....im going to try  to see if  built in subtitles also works on mkv files, if i can find a  mkv file that works..........Wink
Back to Top
Touchdown74 View Drop Down
Newbie
Newbie


Joined: 26 Oct 2009
Posts: 0
  Quote Touchdown74 Quote  Post ReplyReply Direct Link To This Post Posted: 30 Oct 2009 at 12:18pm
MKV without subtitles play fine for me, but if there are subtitles present, I get "unsupported file type" error

Edited by Touchdown74 - 30 Oct 2009 at 12:20pm
Back to Top
ZEROsignal2K9 View Drop Down
Newbie
Newbie


Joined: 31 Oct 2009
Posts: 0
  Quote ZEROsignal2K9 Quote  Post ReplyReply Direct Link To This Post Posted: 31 Oct 2009 at 9:43am
< ="-" ="text/; =utf-8">< name="ProgId" ="Word.">< name="Generator" ="Microsoft Word 12">< name="Originator" ="Microsoft Word 12"><>

Hello  ArcSoft_ Jason.

Truly dissapointed to read your reply regarding arcsoft's attitude towards  mkv playback issues.

Been into pc's and technology all my life, along with music , video and games, and these being my main areas of interest/hobbies I spend a lot of both money and time on them.

I'd like to think i have a good eye for detail, what's quality and what's not.  This said , I don't buy  expensive product for the reason that "expensive is better", I'm neither a "brandname" freak.

A product I purchase must do what it's supposed to, and do so well.

 

Recently starting to build my hometheater system, and thus the reason for this reply, I received my Denon AVR 3310 2 weeks ago.

This being the foundation of my system, I needed a way to PROPERLY connect to my PC .

My computer is my main source of media, BluRay R/W, HD DVD drive,  a bunch of backups and even more mkv and HD  video files.

Now wanting to take full advantage of my receiver my old setup with spdif/optic cables just dont work.

I needed an component with the possibility to send both  audio/video via hdmi  from my pc to the receiver. It would also need to support the newest HD sound tracks, and playback of HD DVD audio/video.

I have MS Xbox 360 Elite with the HD DVD player addon, but since my graphics card and HDMI cable cost more  than these two combined I'd like to use my computer for HDDVD playback

2 options available, Radeon HD5xxx not being an alternative, Auzentech or Xonar.

Xonar HDAV 1.3 Slim is the cheapest, but it does what's it's supposed to, deluxe version and others just HAVE to mess with the picture, giving you all these SPLENDID sideeffects.

I  don't need altering of signals other from that of GPU and/or  receiver and a minimum of privileged selected filters/plugins.

At this point I've not even heard about TotalMedia.... .

Ended up buying the Xonar HDAV Slim,  Why  ? :

The ONLY reason i bought the Xonar instead of  AUZENTECH X-FI HOMETHEATER HD was that TMT(Xonar) support MKV/H.264/etc, supported HD DVD BS.  and Cyberlink PowerCrap DVD (Auzentech) doesn't .

Not actually purchased TMT3PT. yet, used the version bundled with the card, and the newest download from asus, but never quite fancied oem's so this is coming of next paycheck.


HOWEVER..... Imagine my surprise... Bundled version of TMt doesnt support mkv, newest dl from asus, 3.0.something, support mkv /badly/ but HDDVD bitsreaming is removed.

Windows media player, free, with fx CCCP and HAALI, free,  does a better job with mkv .

My screen is suffering of flickering lines, and picture quality is bad, even vlc does a better job.


Hence my disappointment towards your reply.

There are so many software products that concentrate on dvd & br playback, because thats what people wants.. Right..



For dvd and br playback I'll use my 800 $ Sony BD player, but as said previously I need my pc to perform these tasks as well, including wider playback support.


The xonar makes it physically possible, and TMT should/does provide the software support.

If your marketing department thinks mkv should be a non prioritized feature but still marketed , they're not only wrong but lying to the customers.



If you really want TMT to stand out and reach a bigger group op consumers, and thus increasing profit and reputation, you should put a bigger effort into these "non standard" formats.



The only reason I can think of why mkv and other hd codecs is "unpopular /non-priority " is the movie industry and its affiliates and lawyers.

 They so desperately need to hang on to poor distributing methods to maintain control and keep the cash flowing the way they want, with minimal effort and cost. The consumer is just dumb cows to be milked, without the right of opinion or decision.


 But face it,  hd downloads  and streaming etc.  is only going to get bigger, and software companies , like arcsoft, and movie studios alike will/is losing grounds to "pirates",  open source codecs and network media streamers .



Not to change the subject or spam with other hardware manufacturers products, but if TMT doesnt get better, and the new Popcorn Hour is all it's supposed to be, I'll be giving away my yet to purchase license of TMT 3 PT , selling my xonar and go for the popcorn hour. I would expect this to actually do what it says, and more.

They're marketing department is on the right track, yours is NOT....

 

All the best.

 

Awaiting a reply regarding better mkv support, and HDDVD bitstreaming.   

 

Back to Top
bruce73 View Drop Down
Newbie
Newbie


Joined: 25 Oct 2009
Posts: 9
  Quote bruce73 Quote  Post ReplyReply Direct Link To This Post Posted: 31 Oct 2009 at 1:32pm
Dude, all I can say is: impressive first post!Clap  You said a mouthful, but it was all the things I've been thinking.
Back to Top
davinleeds View Drop Down
Senior Member
Senior Member


Joined: 05 Nov 2007
Posts: 737
  Quote davinleeds Quote  Post ReplyReply Direct Link To This Post Posted: 31 Oct 2009 at 7:24pm
And many incorrect.  has been said before:  working on mkv, and hddvd plays with lpcm.
Back to Top
a_cezza View Drop Down
Newbie
Newbie


Joined: 01 Nov 2009
Posts: 0
  Quote a_cezza Quote  Post ReplyReply Direct Link To This Post Posted: 01 Nov 2009 at 8:09pm
This software is great, I originally tried PowerDVD for MCE and found it very clumsy.  TMT3 is quick precise and to the point. 
HOWEVER I too was about to pay and enter my Credit card details until I discovered that MKV support is very limited.  This is pretty much the main reason why I was looking to purchase this software. 
I need a way of changing subtitles in MKVs via the remote control.  To my suprise only a minority of my MKVs actually work and only in the main application - I couldn't get them to work at all in the mce plugin of TMT3. 
I will definetly be purchasing this software when full MKV support is working in the MCE plugin - and no way before.
But again - for Blu-Ray this software ROCKS....
Cheers,
Andrew


Edited by a_cezza - 01 Nov 2009 at 8:10pm
Back to Top
ArcSoft_Jason View Drop Down
Admin Group
Admin Group


Joined: 28 Jan 2008
Posts: 2778
  Quote ArcSoft_Jason Quote  Post ReplyReply Direct Link To This Post Posted: 03 Nov 2009 at 12:27pm
Originally posted by ZEROsignal2K9

Awaiting a reply regarding better mkv support, and HDDVD bitstreaming.   

 
I answered about MKV support already. You, of course, are free to like or dislike that answer. Nothing I can do about that and I have no problem with it really. I'm not here to tell you what you want to hear--I'm here to treat customers like adults and tell them the truth whether they like it or not. We're a business and there's no money for us in meeting your personal MKV wants/needs at the moment so it's a really low priority given our current resource bottleneck. That's the unfortunate truth for you. I hope you find something else that does work well.
 
Regarding HD-DVD bitstreaming, it's not a feature of the Xonar HDAV. Bitstreaming is supported for Blu-Ray discs with DTS-HA MA, TrueHD, and DD+ audio formats.
Back to Top
 Post Reply Post Reply Page  <123>

Forum Jump Forum Permissions View Drop Down

Bulletin Board Software by Web Wiz Forums® version 9.04
Copyright ©2001-2007 Web Wiz

This page was generated in 0.032 seconds.

Terms of Use