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MKV Support ?
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ArcSoft_Jason View Drop Down
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Joined: 28 Jan 2008
Posts: 2778 		  Quote ArcSoft_Jason Quote  Post ReplyReply Direct Link To This Post Posted: 03 Nov 2009 at 12:32pm
Originally posted by a_cezza


HOWEVER I too was about to pay and enter my Credit card details until I discovered that MKV support is very limited.  This is pretty much the main reason why I was looking to purchase this software. 
 
Glad to hear you discovered that before purchasing. I've been up front with customers on this issue for this very reason--the hope that while we might not do everything you want, you are aware of it prior to purchasing and don't have to deal with the unpleasantries of not getting what you thought you were buying.
 
Glad to hear the Blu-ray worked well. Maybe someday that will be more important to you, or MKV will be more important to us and meet your needs.
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Torrnado View Drop Down
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Joined: 08 Nov 2009
Posts: 0 		  Quote Torrnado Quote  Post ReplyReply Direct Link To This Post Posted: 09 Nov 2009 at 6:36am
Originally posted by ArcSoft_Jason

We'll be fixing the Unsupported Format error that hits some/all(?) MKV files with build 160 promptly.
 
Don't expect subtitle and multiple audio track support to come along at the same time. If you rip your own MKVs you'll still be able to use again what worked before, and to rip MKVs from disc into a format that will play in TMT provided you set your options precisely.
 
What MKV-properties etc must be met for the TMT3 to play the file correctly?
 
Just so we straighten this out before I start ripping my blu-ray collection to my home server.
 
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tommarnk View Drop Down
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Joined: 06 Aug 2008
Posts: 128 		  Quote tommarnk Quote  Post ReplyReply Direct Link To This Post Posted: 09 Nov 2009 at 2:08pm
Originally posted by ArcSoft_Jason

Hm. I doublechecked this today expecting to say it worked fine because it's worked for me before, but there does seem to be something to it. I'm looking into it.

3.0.1.120 > 3.0.1.160 = broken mkv for me
anyway good to see this getting fixed!

arcsoft should use directshow for mkv, mp4 and so on!

Edited by tommarnk - 09 Nov 2009 at 2:14pm
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ArcSoft_Jason View Drop Down
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Joined: 28 Jan 2008
Posts: 2778 		  Quote ArcSoft_Jason Quote  Post ReplyReply Direct Link To This Post Posted: 09 Nov 2009 at 2:13pm
Originally posted by Torrnado

What MKV-properties etc must be met for the TMT3 to play the file correctly?
 
Just so we straighten this out before I start ripping my blu-ray collection to my home server.
 
 
Not sure. Someone in this or another thread here said it was related to subtitles for them but all the info I got back is that the issue is verified and it'll be fixed.
 
If you're ripping your own collection prior to that fix being available, just try one first and verify it works before doing more.
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