This issue has been reported for XP on a very small minority of systems. We have no solution. HP has no solution (I'm aware of.) The product cannot be made to work on that system at this time in my experience, but you can report it to HP to get the official answer from them. There's another thread in this forum about the issue on XP where I looked into it myself for a bit, but could not resolve it.
Edited by ArcSoft_Jason - 03 Nov 2009 at 12:02pm