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SLIMLINE CARDS

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SOCKSOCKS View Drop Down
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Joined: 09 Nov 2009
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Post Options Post Options   Quote SOCKSOCKS Quote  Post ReplyReply Direct Link To This Post Topic: SLIMLINE CARDS
    Posted: 09 Nov 2009 at 6:31pm

Tonight my slimline software program that I paid $20.99 for last week will only print full 8 x 10 pages.  Why wont it print the slimline size?

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semisweet View Drop Down
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Joined: 17 Dec 2009
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Post Options Post Options   Quote semisweet Quote  Post ReplyReply Direct Link To This Post Posted: 17 Dec 2009 at 9:57am

I was having the same issue, called customer sevice, and was suprised to actually get a solution.  Here it is...

On the page where you are personalizing your card, there is a dropdown menu.  mine said "Letter Borderless", you need to click on 4 x 8.  Problem solved for me.  This only needs to be done on the personalization page.
 
Hope this works for you.  Big%20smile
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Realtor-Ray View Drop Down
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Joined: 17 Dec 2009
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Post Options Post Options   Quote Realtor-Ray Quote  Post ReplyReply Direct Link To This Post Posted: 17 Dec 2009 at 2:08pm
Same problem, but my software does not print in any configuration.
 
I went to email my question to support and one of the required fields (product) does not drop down so I cannot submit the question....one way to keep from getting questions I guess.
 
Here is my problem summary.
I tested printer, I can print from all other applications just fine.

I exit all programs, start arcsoft print creations. Do a photo card, submit it to print.

Cannot find printer is what I am greeted with! 

That is all I get and my printer just worked fine with all other applications.

It is a Kodak EasyShare 5500 printer and model.

What is causing this problem?

I need to print my holiday cards like now!Angry

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