Support
You are here: Home > Support > Order Support

Refund & Cancellation

How can I refund my purchase?

Please first go over our Return Policy before you refund the program. If it is eligible for a refund, please contact us with a short note explaining the reason you want to refund the program.

When can I get the refunded money?

Usually, it will take several business days for the credit to appear on your account after we approve your refund request.

Can I cancel my order after I placed it?

Once the order is processed successfully, you are not able to cancel it. All the programs in our online store can be tried before you purchase it. If you really want to cancel the order, please see our Return Policy.

Privacy Policy|Terms of Use|Site Map ©2013 ArcSoft, Inc. All rights reserved.