Please first go over our Return Policy before you refund the program. If it is eligible for a refund, please contact us with a short note explaining the reason you want to refund the program.
Usually, it will take several business days for the credit to appear on your account after we approve your refund request.
Once the order is processed successfully, you are not able to cancel it. All the programs in our online store can be tried before you purchase it. If you really want to cancel the order, please see our Return Policy.