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PhotoStudio Support
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PhotoStudio FAQ

Why do I get a PhotoStudio watermark on the picture that I save or print when using PhotoStudio for Canon?
The watermark is created by the non-activated plug-in. The plug-ins Magic Film, Magic Cut, Toy Camera and Face Beautify are trial versions in your software. You need to purchase an activation code for each plug-in to be able to use them fully without a watermark.
The compatibility of PhotoStudio 5.5 with Windows 7
Please first check the available updates and patches from the Extras menu of the application.

Though PhotoStudio 5.5 is not compatible with Windows 7, you should be able to run it without big problems. When saving files as GIF/PNG/TIF format with PhotoStudio on Windows 7, the thumbnail will not display properly.

If you’re interested, you can visit the following page and download the trial version of PhotoStudio 6 which is compatible with Windows 7:

http://www.arcsoft.com/en-us/software_title.asp?ProductCode=PS6

If the original version of your program is 5.5.0.91 or 5.5.0.93, then you are guaranteed to be eligible for the following PS 6 update patch:

http://www.arcsoft.com/downloads/oem/canon/photostudio_canon_5.5.0.93_6.0.1.132_update_all.exe
How can I make PhotoStudio 6 the default program to open my picture files in Windows Vista or Windows 7?
You can manage it in Default Programs from the Start button. You can also refer to Microsoft’s website for directions on how to Change which programs Windows uses by default

Windows 7:
http://windows.microsoft.com/en-us/windows7/Change-which-programs-Windows-uses-by-default

Windows Vista:
http://windows.microsoft.com/en-US/windows-vista/Change-which-programs-Windows-uses-by-default

How do you change the transparent background setting?
The transparent background can be changed. From the top menu bar select Edit and then select preferences from the list. A window will appear with the option to change the transparent background. You can select white, checker board and pink checker board.
Can I save the pictures with transparency?
PhotoStudio only supports saving pictures with transparency as PhotoStudio File (*.PSF). You will lose the transparency if you save them as other formats such as JPEG.
What is a PSF file?
PSF is a proprietary file format which can only be viewed and accessed through ArcSoft’s image editing programs. You may want to resave the image in another format such as JPEG or BMP.
Encounter printing with my printer
Typically printing problems are not software issues, but a problem with printer setup and configuration. Please contact the printer manufacturer for assistance with setup and configuration of your new printer.
Can I use a different color management system in PhotoStudio?
PhotoStudio uses its own color management system and does not support any other.
Unable to locate the layers tool within PhotoStudio?
The layer tool may have been moved off of the screen. Right click on the Windows menu bar on the bottom of the screen. Insure that the menu bar is not locked. Then left click to select the menu bar and drag and drop the menu bar on the left hand side of the screen. Now open Photo Studio again and search on the bottom of the screen for the layer tool.

I cannot find the tools palette using PhotoStudio even though it is selected in the View menu.

In some cases, it is possible that the palette has been moved under the Taskbar. Please right-click on an empty space on the Taskbar, uncheck the "Lock the Taskbar" option, then drag and drop your taskbar to the left or right side of your screen to set it vertically. Also, check if you can find your tools palette at the bottom of the screen.
How do you remove red-eye?
File – Open – Select the image/Picture that you are using – On the left hand side of the navigation bar – Select the Red-Eye Icon – Apply to the portion of the image containing the red eye.
How does Face Beautify work?
It is a plug-in designed to beautify the eyes, mouth and skin. The face feature points will be selected automatically to help you define the adjusting area.

Click on Effects – Face Beautify
Click on Face Beautify button and select the options on the right side.
How do you remove red-eye?
File – Open – Select the image/Picture that you are using – On the left hand side of the navigation bar – Select the Red-Eye Icon – Apply to the portion of the image containing the red eye.
How do you change the settings of the undo feature?
Please select Undo from Edit –> Preferences. You can change the Undo Level to the desired settings.