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ShowBiz Support
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ShowBiz FAQ

How to uninstall and reinstall:
You can try these specific steps to uninstall/reinstall completely (before that, please make sure you keep the original installer):

Step 1: Control Panel -> Programs -> uninstall showbiz, restart PC

Step 2: delete these files/folders:

XP OS:
C:\Documents and Settings\current user \local settings \arcsoft\Showbiz
C:\Documents and Settings\current user\Application Data\ArcSoft\Showbiz
C:\Program Files\ArcSoft

Vista/W7 32-bit OS:
C:\Users\current user\AppData\Roaming\ArcSoft
C:\Users\current user\AppData\Local\ArcSoft
C:\Users\All Users\ArcSoft
C:\Program Files\ArcSoft
C:\ProgramData\ArcSoft\licensedata

Vista/W7 64-bit OS:
C:\Users\current user\AppData\Roaming\ArcSoft
C:\Users\current user\AppData\Local\ArcSoft
C:\Users\All Users\ArcSoft
C:\Program Files (X86)\ArcSoft
C:\ProgramData\ArcSoft\licensedata

Step 3: Clean up the registration files:
1). Go to Start menu and click “Run”, type "regedit" and press Enter.
2). Delete [HKEY_LOCAL_MACHINE\SOFTWARE\ArcSoft] and [HKEY_CURRENT_USER\Software\ArcSoft].

Step 4: Reinstall Showbiz after rebooting the computer.
When I try to capture a tape, there is a copyright message comes up and prevent me to continue(for showbiz DVD 2)
Please send the file “ShowBiz.set” from “C:\Program Files\ArcSoft\ShowBiz DVD 2” to us. (send the file to support@arcsoft.com.cn Title “your ticket number to Joe”)
When I try to capture a tape, there is a copyright message comes up and prevent me to continue (for showbiz3)
Please send the file "CaptureModule.ini" from the folder of "com.ArcSoft.CaptureModule" to us.(send the file to support@arcsoft.com.cn Title “your ticket number to Joe”)
How can I extract the audio from my video in Showbiz?
Once your video is in the album, you can do a right-click on the thumbnail, and choose Extract Audio. This creates a new audio file from the soundtrack of the selected video and adds it to the current album.
How to save a trimmed video within Showbiz DVD 2
After marking the start and end of your video clip, go to the top Edit menu and choose Copy. The video will be saved for the duration of current session and can be used in a new or existing project.
How to mute individual audio files within a movie clip?
Once the video is loaded, click on the Timeline Tab, Click on the video clip that you want to mute. On the middle of the screen a menu will come up. Under Active Clip – Enhance, click on the mute button. This will mute the active video clip.
Changing the view of videos in the timeline storyboard
Within the top menu select options. From the list in Options select Timeline view Options. Below is a summary of the view

Multiply effect view
Filename & video preview view
Filename view
Filename without video view
Is there an option within ShowBiz to automatically add the date and time onto the video clip?
ShowBiz can separate the video into scenes by date and time, but there is no feature currently available that will encode the date and time to the video clip.