- All-in-one media player for videos, Blu-ray, DVDs, and AVCHD
- Plays 2D DVDs, videos, and photo slideshows in 3D
- Online video playback, download and share
Can I possibly try to fix the issue by myself?
Asked by Jennifer Bergen | 7/18/2011
Yes, the methods include:
- installing the latest driver for your graphic card and sound card2.
- Uninstall and reinstall the driver for your graphic card and sound card3.
- Uninstall and reinstall the TMT54.
- Uncheck/check the hardware acceleration5.
- Change another drive
Answered by ArcSoft Support Team | 7/24/2011
My TMT5 remains in trial version though I have already pay for it, what to do?
Asked by Linda Illison | 6/21/2011
Please COMPLETELY uninstall your current TMT and reinstall it by running the installer you downloaded from Arcsoft accountmy order historyTMT5Detailsstep6download
Answered by ArcSoft Support Team | 6/22/2011
How can I get the backup CD?
Asked by Lee Mathews | 6/12/2011
Please contact 510-440-9901 and press option 2, Monday to Friday between the hours of 8:30am to 5:30pm PST to order a replacement disc. You will need to have your order number handy when you call for fast service.Or you have to either contact Element5 or asknet (depending on which vendor your order came from this can be found on your purchase confirmation email) directly for expanding download link.
https://ccc.element5.com/ccc/my_account.html
https://arcsoft.asknet.com/cgi-bin/settings