Activation & Registration
How do I activate the program?
You can activate the program in the User Center. Please click the "i" 
icon in the Title bar to access the User Center. Click the Activation tab to continue with the activation. To successfully activate the program, you need to make sure that the activation information used is accurate and there's no blank/space before and after the Licensed Email/Activation Code.
How to retrieve my activation code?
The activation code can be retrieved from your ArcSoft Account. Please login to your ArcSoft Account, click the Order History tab, and then click the relevant Invoice No. to find the activation code.
What can I do if the activation code is not accepted?
If you receive an error message when entering your activation code, this may be due to the following reasons:
Make sure the software installed corresponds to the product purchased.
Copy and paste your activation code to avoid typing errors.
Make sure there's no blank/space before and after the Licensed Email/Activation Code.
Contact us and include a screenshot of the specific error if you still have activation problems.
How to register my ArcSoft application?
You can register the software in your ArcSoft Account.
1.Please login to your ArcSoft Account.
2.Click the Customer Service tab.
3.Click the Software Registration tab and then fill in the correct information (Serial Number, Product Title, Place of Purchase, etc.) to continue with the software registration.
Do I need to register the program before submitting questions?
You are not required to register the program before you submit a question. If you are using the OEM program, we recommend you register the program first because you can see the available upgrade for your program after it is registered.
