Monday – Friday (excluding holidays)
9am – 4pm (Pacific Time)
Be sure to search our FAQ for answers to many common questions.
For help with installation issues, account and order inquires, product registration, or general questions about ArcSoft software, call our support team or send us your questions via our email support form.
For technical support, log in to your ArcSoft account and send us your technical issue via our online form. Please make sure your software is registered and the latest product updates have been installed before sending us your questions.
We can only assist with your ArcSoft software. If you're having problems with your hardware device, you must contact the hardware manufacturer for assistance.