Note: Ensure that your product has been registered. Confirm that you have the latest updates installed

Installation Issues
ArcSoft Account Inquiries
Registration Help
Order Inquiries

Before calling one of our agents:

Fee-based technical support ($10.00 per call): 510-979-5555 ($10.00 Charge)

Support is available for all current release versions of ArcSoft software. Please note: the fee charged for the fee-based technical support is payable by major credit card only. ArcSoft support agents are available from 9:00am to 4:00pm PST, Monday - Friday. (Excluding major holidays and other holidays observed by ArcSoft, Inc.)

Free Phone Support is available for the following issues: 510-979-5599

Please note, if you call the free phone support number and your issue does not qualify for free support, you will be transferred to the fee-based number listed above. ArcSoft support agents are available from 9:00am to 4:00pm PST, Monday - Friday. (Excluding major holidays and other holidays observed by ArcSoft, Inc.)

ArcSoft reserves the right to change the terms and conditions of its support offering at any time and without notice.