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Product FAQ

• Portrait+

  Video TutorialFrequently Asked Questions

  How does Portrait+ work with Adobe Photoshop Lightroom?

  Can I modify the skin area of the portrait?

  Can I create my own preset?

  Can I customize the file name for the exported photo?

  Can I modify the skin tone of a photo?

  for Windows »for Mac »PS Plug-infor Windows »

• TotalMedia Theatre

  Video TutorialFrequently Asked Questions

  How can I fix the "Cannot access server" issue when I activate TotalMedia Theatre 6.5?

  What should I do if the application crashes when I play Blu-rays or DVDs?

  How do I activate TotalMedia Theatre 6.5?

  Why does playback stop after the opening screen of some Blu-Ray discs?

  What are the shortcuts for TotalMedia Theatre 6.5?

  for Windows »

• PhotoStudio

  Video TutorialFrequently Asked Questions

  What do I do if the program fails to activate?

  Is PhotoStudio 5.5 compatible with Windows 7 and Windows 8?

  When I open PhotoStudio for Mac I see an error message "Can't be opened because it is from an unidentified developer." What should I do?

  What should I do if I've encountered a Twain error during the scanning process?

  How do I transfer an object from one picture to another?

  for Windows »for Mac »

• ShowBiz

  Video TutorialFrequently Asked Questions

  How do I download and install ShowBiz if I have already purchased?

  The following error message appears when trying to launch the program: "The procedure point sqlite3_wal_checkpoint could not be located in the dynamic link library SQLite3.dll"

  Showbiz 3.5 fails to save files in WMV format on Windows 8. Other formats save correctly?

  How do I add markers and chapters?

  I get "Fail to open file" message when I import file to the program. How to do?

  for Windows »

• 

  Panorama Maker

  for Windows »for Mac »

• 

  Perfect365

  for Windows »for Mac »

• 

  ArcSoft Photo+

  for Mac »

• 

  MediaConverter

  for Windows »

• 

  Print Creations

  for Windows »

Contact Support

The answers to many commonly asked questions can be found in our Frequently Asked Questions list above. Please read our Support Policy about which products have been terminated and which products we provide the services.

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     ArcSoft software

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